Skaneateles Community Center Careers
Join Our Team
The Skaneateles Community Center is a place for our area to connect, build relationships, and enhance their overall health and wellbeing. With over 100,000 square feet of space, we offer high-quality amenities and programming for all ages that includes fitness, wellness, aquatics, ice sports, childcare, and summer camps. Apply today and join our team!
Executive Director
Expected Compensation for this role is $95,000 plus 20% Bonus Participation
Arch Amenities Group (AAG) is seeking a seasoned senior leader to direct overall operations at the Skaneateles Community Center. This role carries the overall responsibility for the direction, operation, and success of the center, and will exemplify our standards and champion a culture of wellness, community, and engagement while providing a happy and healthy environment for our members.
The new General Manager will join a talented collection of professionals at the world’s largest amenities management firm. These individuals have chosen Arch to develop their career and to develop their skillsets amongst the best group of wellness professionals in the world.
The General Manager will ensure the club meets or exceeds financial goals, while providing remarkable leadership in areas of customer service, team member relations, sales, in-center business performance, and member participation. The GM will also provide daily support, leadership, motivation, and development to about 150 team members.
The GM is responsible for coaching, communication, alignment, and holding Department Managers accountable to Arch Amenities performance standards. The GM will also act as AAG’s ambassador to the client and the community and build the reputation of the club through demonstrated actions.
Job Type: Full-time
Pay: $85,000.00 – $95,000.00 per year
Competitive Benefits Package
Specific Responsibilities:
- Leadership: Perform daily walk throughs to ensure the facility is in optimal condition, members have exactly what they need, and employees are engaged in their roles, understand their impact and provide the highest possible level of service.
- Continuous Improvement: Review employee engagement data and customer satisfaction feedback and leverage that data to lead improvements to the club and results.
- Reporting and Communication: Deliver regular management reports and create a structure in which s/he is giving and receiving critical information to employees, members, client and AAG leadership. Be open to feedback and use that feedback to improve.
- Financial Discipline: Manage all paperwork and financial performance in accordance with policy and guidelines. Analyze labor costs and submit all payroll and financial reporting on time and with a high degree of accuracy.
- Team Building and Engagement: Envision, recruit and build a world class team. Meet one-one with each Department leader on a regular basis. Reserve that time to ensure they have all the information, tools, feedback and training that they need to accelerate the overall vision with their teams, and to grow in their careers. Develop those leaders to construct succession paths to key roles.
- Proficiency with Technology: Learn all AAG people, financial, marketing and sales systems to leverage their power to accelerate your results. Use those systems to ensure compliance with all state licensing and health and employment requirements.
- Other duties as assigned
Qualifications:
- Bachelor’s degree in health fitness or business management field
- Minimum of 5 years supervisory experience in a large multi-amenity facility or multi-unit retail enterprise.
- Demonstrated track record of financial success including implementing and achieving strategy goals, hitting membership targets and employee and member satisfaction goals.
- Must be able to perform duties typical of a health and fitness facility including lifting and moving lifting equipment (25-45 lbs).
- Excellent customer service skills
- Excellent verbal and written skills
- Energetic, enthusiastic and motivational
- Effective leadership skills and strong work ethic
- Personal Training and or certifications associated with the industry are highly desirable
- The employee is regularly required to stand for long periods of time, use hands to finger, stoop, kneel, walk, handle, feel or operate objects, tools, or controls; and reach with hands and arms
- Available to work nights, weekends, and holidays
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse workforce.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Aquatics Coordinator
- Effectively teach all levels of swim instruction under American Red Cross standards, possessing full knowledge of the skills at each level.
- Effectively communicate with parents the appropriate class enrollment level for all children.
- Maintain a familiarity with the registration process and current class schedules.
- Provide ongoing, effective communication with reception desk regarding all classes and programming.
- Prepare award certificates, patches, and cards upon completion of the course.
- Ensure safety of all swimmers by preventative measures and minimizing hazardous situations.
- Enforcement of all pool rules and regulations in a polite and courteous manner.
- Provide quick response to emergency situations in water/deck area.
- Be knowledgeable on all aquatic information and programming.
- Display a professional appearance with appropriate dress/uniform.
- Is timely and punctual when reporting to work.
- Submits required class records on time.
- Ensure the aquatic area is safe, clean and orderly.
- Other duties as assigned
- High school education preferred
- C.P.R. certification
- Standard First Aid certification
- American Red Cross Water Safety Instructor certificate (not required)
- Experience teaching all ages and all American Red Cross level
- Effective leadership skills and a strong work ethic
- Positive and enthusiastic attitude towards job and facility
- Must be able to trouble shoot and anticipate problems
- Consistently exhibit team spirit promoting a productive environment
- Maintain a character of professionalism and confidence, with a tactful ability to communicate with participants
- Demonstrate the ability to cooperate and work with others
- Demonstrate consistent integrity, dependability, responsibility and be able to meet deadlines
- Possess effective verbal/written communication and expression
- Adaptable and flexible under stressful and/or unusual situations
- Excellent customer service skills
- Energetic, enthusiastic and motivational
- Professional manner, discretion, and appearance
- Able to show initiative and make decisions
- Ability to stand for long periods
- Awareness of proper body mechanics to prevent injury
- This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
- The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
- Ability to lift 50 lbs.
- Normal work hours: varied to include nights, weekends, and holidays
Childcare Attendant
- Assist staff with both long and short range activities in accordance with curriculum objectives, developmentally appropriate practice and program philosophy.
- Maintain daily open communication with parents
- Maintain confidentiality
- Report any suspect abuse to supervisor
- Arrange a classroom environment in accordance to program goals and philosophy
- Maintain a safe and healthy environment by keeping the facility clean and orderly
- Inspect and replace damaged or lost materials
- Attend in-service training and staff meetings
- Keep all appropriate records such as records, attendance and time sheets.
- Is timely and punctual when reporting to work.
- Monitor the health of the children.
- Work scheduled hours.
- Other duties as assigned
- Previous experience working with children
- Valid C.P.R. certification
- Valid Standard First Aid Certification
- Positive and enthusiastic attitude towards job and facility.
- Consistently exhibit team spirit promoting a productive environment.
- Maintain a character of professionalism and confidence, with a tactful ability to communicate with parents.
- Demonstrate a genuine love and care for children.
- Demonstrate the ability to cooperate and work with others.
- Demonstrate consistent integrity, dependability, responsibility and be able to meet deadlines.
- Possess effective verbal/written communication and expression.
- Adaptable and flexible under stressful and/or unusual situations.
- A good listener with the ability to show empathy.
- Must be able to trouble shoot and anticipate problems.
- Must exhibit organizational, and time management skills.
- Effective leadership skills and a strong work ethic
- Excellent customer service skills
- Efficient, well organized, and able to handle a variety of duties simultaneously
- Professional manner, discretion, and appearance
- Able to show initiative and make decisions
- Ability to stand for long periods
- Awareness of proper body mechanics to prevent injury
- This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
- The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
- Ability to lift 25 lbs.
- Normal work hours: varied to include nights, weekends, and holidays
Housekeeping Supervisor
The Skaneateles Community Center / Arch Amenities Group, the world’s leading spa, fitness and leisure firm, is seeking a Housekeeper Supervisor. The Housekeeper Supervisor will also perform various functions to keep the Community Center and its environment safe, clean, attractive, and comfortable to members and guests. Interacts positively and professionally with all staff, members, guests and prospects while monitoring club cleanliness and safety at all times.
General Functions:
Under the direction of the Facilities Director, the Housekeeping Supervisor will lead the team in maintaining safety, cleanliness and attractiveness of the SCC buildings and grounds.
Education and Experience:
- High School Diploma or equivalent
- Minimum of two years’ experience supervising staff
- Minimum of three years janitorial experience in a large facility
- Certified Pool Operator (within 6 months)
- Understanding of safety standards, customer satisfaction and complaint resolution.
- Ability to work without supervision.
- Communicates well with assigned staff, co-workers, members and vendors.
- Must have and maintain a driver’s license free from substance related infractions.
Work Environment:
- The work environment is both in and out of doors. When indoors the environment is temperature controlled with normal to moderate noise levels. When working outside the environment is subject to weather extremes, subject to moderate to loud noise levels and subject to insects.
Responsibilities:
- Schedules, coordinates, assigns and instructs custodial staff in completing cleaning/maintenance tasks. Assures that work is done to quality standards.
- Recruits, hires, trains, develops, and directs staff.
- Assures staff receives training appropriate for position including safety training on the use of equipment, departmental policies and standards as well as organizational policies.
- Determines/trains on the type of chemicals to be used and gives MDS training on each.
- Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
- Participates with staff on completion of tasks.
- Responsible for ensuring the cleanliness of common areas, fitness equipment, windows, walls, blinds, shades, doors, chairs, tables, cleans restrooms and locker rooms including showers, partitions, toilets, urinals, sinks, counters, lockers , and removal of garbage.
- Replaces ceiling tiles and bulbs; cleans vents.
- Assures that grounds, sidewalks, steps, walkways and parking lots are free from debris, snow and ice; shovels snow, applies ice melt, mows lawns.
- Assists with set up and cleaning of rooms for special events including carrying and lifting chairs and tables.
- Flexible availability a must based on business needs.
- Attends required meetings.
- Attends and completes required training.
- Provides training in Blood Borne Pathogen exposure control methods.
- Answer immediately to request from members, guests, and other departments
- Cleaning all locker rooms
- Cleaning all fitness floors and the group exercise studio
- Maintaining a safe environment through correct implementation of safety policies and procedures
- Load cart with supplies such as linens and move it to the required area
- Enter guest rooms as needed by adhering to proper procedures and ensure they are vacant
- Replace used amenities in guest rooms
- Take away, room service items, dirty linen, and trash
- Perform check on all room appliances to ensure they are in good working condition
- Adjust furniture, desk items, and appliances when necessary
- Dust furnishings and walls and remove marks from them
- Carry out floor care duties in club, hallway and guest rooms, and vacuum carpets
- Adhere to all safety, security, and company procedures and policies
- Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
- Successfully complete training and certification programs in safety
- Ensure flammable materials are properly stored
- Keep uniform clean and make sure to appear professional always
- Keep proprietary information confidential
- Ensure company standards are followed in welcoming and acknowledging all members/guests
- Expect service needs of members/guests and provide them even before called upon to do so
- Provide assistance to members/guests with disabilities
- Genuinely appreciate and thank members/guests for their visit
- Apply professional language in communicating with members/guests and co-workers
- Provide support to team to achieve common goals
- Maintain quality standards and expectations
- Without assistance, carry, place, move, or lift objects weighing up to 25 pounds; with assistance for items beyond 25 pounds.
Qualifications:
- High school diploma or GED
- Lift and carry up to 45 lbs
- Ability to Sit, Squat, Stand, Walk, Kneeling, Bending/Neck Twist, Twisting Neck/Waist, Balancing, Pulling, Pushing and Stacking
- Basic cleaning knowledge
- Flexible, positive attitude and physically capable of doing the job
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Job Details
Pay Range $23.00 – $25.00 / hour
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to “Pay Transparency Law”; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
Housekeeper
The Skaneateles Community Center / Arch Amenities Group, the world’s leading spa, fitness and leisure firm, is seeking a Housekeeper. The Housekeeper will be responsible for providing an amazing member experience, maintaining the facility and equipment, washing and drying laundry, and folding towels. The Housekeeper is also responsible for engaging and assisting members during their visit, while providing a comfortable environment to workout.
Responsibilities:
- Provide superior service experience for members and guests
- Follow schedule/checklist as closely as possible, but stays flexible to variances
- Record the times that tasks are completed
- Clean, dust, and mop entire facility, including exercise equipment
- Take ownership of areas of responsibility, including clean-up and maintenance of equipment
- Attend department meetings as scheduled
- Other duties as assigned
Qualifications:
- Creative and inventive in developing ways to make job more efficient
- Must be able to work independently
- Must get to know and understand the proper use of chemicals and cleaning materials
- Must be punctual, thorough and have a great work ethic
- Experience in cleaning is required, health club preferred
The Skaneateles Community Center / Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Pay Range
$15.00 – $16.00 / hour
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to “Pay Transparency Law”; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
Ice Resurfacer / Zamboni Driver / Ice Rink Monitor
ResponsibilitiesFunctions/Duties/Tasks
The essential functions of this position include but are not limited to the following:
- Drive the Ice Resurfacer and maintain ice surface.
- Open and close of the facility when required.
- Ability to work independently without supervision.
- Assist with enforcing policies for the safety and well-being of the public.
- Perform routine building cleaning tasks such as, emptying trash and keeping the grounds free of debris including
- rink locker rooms, players boxes, boxes penalty and scorer’s boxes and spectator bleachers.
- Snow removal as needed.
- Perform general floor care and cleaning, including sweeping and spot mopping.
- Keep soap and paper dispensers stocked.
- Set up, tear down and clean up after scheduled events such as swim meets, tournaments, classes, parties, etc.
- Cleans regularly assigned areas as well other areas as needed.
- Complete required training.
Education and Experience:
- High School Diploma or equivalent
- Janitorial experience preferred.
- Understanding of safety standards, customer satisfaction and complaint resolution.
- Ability to work without supervision.
- Communicates well with co-workers, members and vendors.
*Enter Skaneateles NY into the search bar to pull listing
Ice Rink Monitor
General Functions:
Under the direction of the Ice Rinks Coordinator, a Rink Guard is responsible for the safety and well being of participants on the ice rinks.
Responsibilities/Functions/Duties/Tasks
The essential functions of this position include but are not limited to the following:
- Ensure participant safety by controlling skating traffic, checking hand stamps and communicating with skaters of potential safety violations and risks.
- Assist injured skaters with first aide. Complete required accident/incident reports.
- Assist with light maintenance all public and common areas.
- Perform routine skating session maintenance.
- Assist with Ice Arena special events, programs etc.
- Handout and collect rental Skates & Helmets.
- All other duties as assigned.
Effect on End Result:
- Maintaining quality facilities ensuring positive member experience.
- Maintain and further the positive image of the SCC within the community.
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Job Details
Pay Range $15.00 – $15.00 / hour
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to “Pay Transparency Law”; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
Lifeguard
Responsibilities:
Ensure safety of all swimmers by preventative measures and minimizing hazardous situations.
Enforcement of all pool rules and regulations in a polite and courteous manner.
Provide quick response to emergency situations in water/deck area.
Conduct ongoing maintenance: adjust feeders when necessary, check operations of pump and flow meter, vacuum pool, wash down deck and pump room, clean stainless steel and filters, record pool readings, etc.
Be knowledgeable on all aquatic information and programming.
Display a professional appearance with appropriate dress/uniform.
Is timely and punctual when reporting to work.
Ensure the aquatic area is safe, clean and orderly.
Other duties as assigned
Qualifications:
High school education or comparable work experience
Valid CPR certification
Valid standard First Aid certification
Valid Lifeguard certification from the American Red Cross
(Skaneateles Community Center provides free Lifeguard Certification Training)
Certified Pool Operator certificate
Effective leadership skills and a strong work ethic
Excellent customer service skills
Energetic, enthusiastic and motivational
Professional manner, discretion, and appearance
Able to show initiative and make decisions, must be able to trouble shoot and anticipate problems
Positive and enthusiastic attitude towards job and facility
Maintain a character of professionalism and confidence, with a tactful ability to communicate with participants.
Demonstrate the ability to cooperate and work with others.
Demonstrate consistent integrity, dependability, responsibility and be able to meet deadlines.
Possess effective verbal/written communication and expression.
Adaptable and flexible under stressful and/or unusual situations.
Ability to sit for long periods
Awareness of proper body mechanics to prevent injury
This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Ability to lift 50 lbs.
Normal work hours: varied to include nights, weekends, and holidays
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Compensation: 16.50 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to “Pay Transparency Law”; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
Employees of Skaneateles Community Center receive a free individual membership.
Marketing Associate
The Skaneateles Community Center / Arch Amenities Group, the world’s leading spa, fitness and leisure firm, is seeking a Marketing Associate. The Marketing Associate is responsible for researching, compiling, formatting, and assisting in all areas of marketing communication and social media efforts.
Responsibilities:
- Adheres to policies of AAG.
- Maintain strong working relationships with the Corporate Operations Directors and onsite managers/directors.
- Become an expert on the company marketing approach and identified marketing and communications essentials to ensure increased engagement and overall use of systems and processes among Corporate Operations Directors and onsite Managers/Directors.
- Conduct new hire and ongoing trainings with onsite managers/directors within the corporate fitness and lifestyle division to ensure a proper understanding of the marketing approach and resources available.
- Assist in updating and maintaining users, documents and brand kits within the Knowledge Network (an internal employee portal) and CANVA Enterprise platform.
- Collaborate with Corporate Operations Directors and onsite Managers/Directors to collect best practices related to marketing and engagement within the corporate fitness and lifestyle divisions and assist in updating the annual marketing strategy playbook accordingly.
- Conduct annual web and social media audits, as assigned, to provide suggestions for improvement and areas of opportunity based on corporately identified best practices.
- Assist the General Manager and Directors of each Department at the Skaneateles Community Center in setting up systems at the site-level to optimize them from a marketing perspective. This may include, but is not limited to email, lead tracking, CANVA, UPSHOW, Constant Contact, etc.
- Assist facility directors in creating, editing, and providing approval on collateral and communications, as requested.
- Provide individualized site support to managed properties, as assigned, for a specified period. Consulting support may include (but is not limited to) strategy and messaging, creative development, social media, etc. and will be provided to the onsite manager/director with the support of the Corporate Operations Director.
- Support the development of a month end marketing Client Report templates, as assigned, to include all corporate support and results provided in the previous month.
- Assist General Manager and Directors with the creation, distribution, and scheduling of compelling social content across digital platforms to include Facebook and Instagram for the corporate fitness and lifestyle divisions.
- Assist General Manager and Directors of the Community Center in identifying new vendors to partner with as it relates to establishing general awareness and generating revenue for the Skaneateles Community Centers individual Departments of Membership, Fitness, Aquatics, Youth Programming, Ice Activities, Facility Rentals, and Birthday Parties.
- Assist in new website development and regular updates, as needed,
- Attend Directors Team Meetings, Marketing meetings with Senior Marketing Director, Board Meetings, and Meetings with Senior Regional Director.
- Support the General Manager and Directors of the Skaneateles Community Center with additional duties as assigned.
Qualifications:
Job Requirements:
Following is a list of pre-requisites needed to ensure successful job performance:
- 1-3 years of marketing/communications or industry-related experience preferred.
- Previous work experience in the hospitality industry, spa industry, fitness industry or recreation industry preferred.
- Skills, knowledge and experience in the design and execution of marketing communications and public relations activities preferred.
- Ability to provide creative and interesting marketing ideas and to execute these ideas preferred.
- Demonstrated strong verbal and written communications skills.
- Demonstrated ability to think and plan strategically.
- Ability to work effectively under tight deadlines and manage projects independently.
- Proven ability to be resourceful and able to solve problems.
- Strong work ethic with excellent people skills and an upbeat and enthusiastic attitude.
- Strong organizational skills and keen attention to detail. Able to manage multiple projects at a time.
- Strong computer skills particularly in the areas of word processing, data base management and page layout.
- Strong computer proficiency in Microsoft Office and familiarity with Adobe Creative Suite including Photoshop, InDesign and Dreamweaver, and with web platforms including Squarespace and WordPress preferred.
- Experience with Canva design software a plus.
- Experience with Facebook and Instagram social media platforms, including business tools such as Facebook Business Manager a plus.
- Experience with social media management systems such as Buffer, Hoot Suite or ContentCal a plus.
- Experience with Google Business a plus.
- Familiarity with ADA Compliance and Accessibility a plus.
- Must be comfortable with product recommendation.
- Ability to lift 25 lbs.
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
Job Details
Pay Range $21.00 – $24.00 / hour
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to “Pay Transparency Law”; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
